ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what’s important. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
ProSupport provides 24x7 priority access to engineers, onsite service after remote diagnosis and SupportAssist technology with automated issue detection and alerts. Let Dell help reduce any downtime. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what’s important. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Get a higher level of support for Dell monitors with ProSupport for monitors. With 24x7 support for set-up, configuration, interoperability, software and troubleshooting, plus next business day Advanced Exchange if warranty issues can’t be resolved over the phone. ProSupport also offers direct access to highly trained, in-region ProSupport engineers.*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Count on real-fast, real-time, real-person support 24x7. With Dell Premium Support, you will be notified if an issue is detected.. SupportAssist technology allows our dedicated team of experts to identify and resolve issues quickly to get you on your way. And, if we are unable to solve your issue with remote diagnosis, we’ll send a Dell technician or part to your location. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
We understand that accidents happen. If employees drop their laptops or their kids spill juice on them, Dell is just a phone call away. With Accidental Damage, Dell will repair or replace devices due to drops, spills, and surges*.Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite repairs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. *Limit of 1 qualified incident per contract year. For complete details, visit Dell.com/servicecontracts or contact a sales representative for details.
ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.