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When your PC is experiencing a problem, you want it fixed. With HP Offsite Services, you can get assistance to resolve most issues by phone or online chat. For more serious problems, HP will repair it at our closet authorized repair. Our expert technicians will diagnose and repair your device within 3-7 business days, and we’ll pay for its return shipment – so you can get back to business.

HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime.You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.• Receive 3 years of next business day onsite repair from an HP-qualified technician for your computing device, if the issue cannot be solved remotely.

HP Care Pack is an exclusive extended warranty services provided by HP when you buy any HP devices with us. HP Care Pack allows you to upgrade to a better warranty beyond the original warranty so you can rest assured that you are covered with better support for the entire time you are using your HP devices.

Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient onsite response time in many countries around the world.[1] When dealing with defective storage media, you maintain control of your sensitive data.

Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.

When your PC is experiencing a problem, you want it fixed. With HP Return to Depot, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days[1], and we’ll pay for its return shipment – so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.