HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.• Choice of service levels to meet specific business needs.

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.• Provides 4-hour response for HP hardware.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.You can choose from a set of reactive support levels to meet your business and operational needs.

Flexible Capacity is ready for your workloadsOffer your workloads as a service. Now Flexible Capacity supports HP ConvergedSystem for SAP Hana, so that you can keep your critical processes and data on premises, but have the flexibility and agility that you need. And you should have your resources available without seams - no barriers between using on-premises IT and public cloud resources. Now you can. Flexible Capacity can include resources in the HP Helion Public Cloud as part of the pool of available capacity for you to tap into.If you are a service provider, you need flexible business solutions designed to improve revenue streams and time-to-market. HP Flexible Capacity gives you the ability to expand or shrink costs with your customers’ usage, without using capital. You can drive operational efficiency, thanks to the Datacenter Care features that are part of the Flexible Capacity.