HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.• Choice of service levels to meet specific business needs.
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.[1,2]
Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.[1]
Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.[1]
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.
Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.