When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
This HP Service Plan extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware replacement during the extended coverage period.[1]
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
HP will deliver units from the factory to the door or dock at the ship-to address of a Customer. The service is provided by basic shipment and not consolidated delivery and are limited to normal business days and hours. HP will provide proactive delivery notifications prior to delivery. Track, trace and proof of delivery are also included in the service. The service can be ordered with or without an appointment.
Software that repurposes your PC into a thin client. Built on HP ThinPro 7, a robust Linux-based operating system that boots faster than Windows. Experience high speed, lag-free performance and smooth graphics rendering with HP True Graphics. Smaller, less frequent image patches/updates versus industry standard full image updates. A highly scalable management solution is included in our offering. Flexible deployment mechanism – choose between enterprise-wide mass deployment and single 1:1 USB deployment.
Software that repurposes your PC into a thin client. Built on HP ThinPro 7, a robust Linux-based operating system that boots faster than Windows. Experience high speed, lag-free performance and smooth graphics rendering with HP True Graphics. Smaller, less frequent image patches/updates versus industry standard full image updates. A highly scalable management solution is included in our offering. Flexible deployment mechanism – choose between enterprise-wide mass deployment and single 1:1 USB deployment.
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.