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HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]

This HP Service Plan extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware replacement during the extended coverage period.[1]

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]

HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime.You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime.You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.- Choice of service levels to meet specific business needs.