Lexmark offers an Extended Warranty for most printer models. Extended Warranties may be purchased at anytime during the printerâs Base Manufacturersâ Warranty year. Lexmark Extended Warranties are available to give your laser printer, laser multifunctional device or dot-matrix printer a total warranty period of up to 5 years. For business laser or dot matrix printers the service offered is âOnsite Repairâ next business day, but a replacement option is also available for the E-series laser printers and business inkjet MFPs.
Lexmark's best service offering!
Features
Lexmark Onsite Service Guarantees can be purchased one time during the base guarantee of the product. One-year, two-year or three-year extensions, for up to four years of total coverage from the date of product purchase, may be available. Extensions must be purchased before the base guarantee expires.
Following the extended-guarantee period, renewal coverage may be purchased for one year at a time as long as the product is supported by Lexmark.
Highly trained service representatives
With Lexmark Onsite Service, if your technical issue cannot be resolved over the phone, a Lexmark Technical Support representative will dispatch a qualified Lexmark service technician to your location. The technician will service your defective printer onsite and will make sure your printer meets Lexmarkâs most stringent standards of quality and performance. This offering includes telephone and Web-based support, all parts and labour, and onsite service and testing.
Onsite Repair Call FlowLexmark's Onsite service gives you next day repair at your home or business location at very reasonable prices. Onsite Repair Extended Warranty also allows you to call our technical support centre free of charge. Coverage is available in periods of 1 through 3 additional years. You may add extended service at any time during the Base Warranty. When you purchase a Lexmark Onsite Repair Extended Warranty, the Base Warranty period is automatically upgraded to Onsite Service. Onsite Repair is usually available within 60 km of major centres.OnSite Call Flow:- You experience printer problems or failure.- Call Lexmark's Technical Support Centre at 1-800-539-6275 from 9:00 a.m. to 9:00 p.m. EST, Monday through Friday.- A trained technician will try to solve your problem by phone.- If the problem cannot be solved over the phone, we will make arrangements to have a service technician dispatched to repair your printer.- Repairs will normally be made the next business day if you call us before 5:00 pm, EST.
Onsite Repair Call FlowLexmark's Onsite service gives you next day repair at your home or business location at very reasonable prices. Onsite Repair Extended Warranty also allows you to call our technical support centre free of charge. Coverage is available in periods of 1 through 3 additional years. You may add extended service at any time during the Base Warranty. When you purchase a Lexmark Onsite Repair Extended Warranty, the Base Warranty period is automatically upgraded to Onsite Service. Onsite Repair is usually available within 60 km of major centres.OnSite Call Flow:- You experience printer problems or failure.- Call Lexmark's Technical Support Centre at 1-800-539-6275 from 9:00 a.m. to 9:00 p.m. EST, Monday through Friday.- A trained technician will try to solve your problem by phone.- If the problem cannot be solved over the phone, we will make arrangements to have a service technician dispatched to repair your printer.- Repairs will normally be made the next business day if you call us before 5:00 pm, EST.