Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.

The Change management module reduces human error and deploys best practices across all moves, adds, and changes in workflow automation Fully integrated workflow management for your IT physical infrastructure

IT Advisor is a planning and modeling solution that provides data center managers full insight into the data center white space to increase planning efficiency, maximize utilization, and provide customer visibility

Offers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.Remote monitoring supportWeb-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.

The Capacity planning module provides insight into where to place the next server by planning and analyzing the infrastructure Simulation, planning, and optimization of infrastructure capacities to right-size the data center

5X8 Scheduled Assembly of 1-3 Additional RacksA set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution

The Assembly and Start-up Service for 1-Phase System is a key part of an overall deployment for small to medium-sized data centers. Provides qualified Schneider Electric Services personnel to quickly and efficiently assemble and start up your 1-Phase system. Helps assure the Customer that the 1-phase system has been installed properly to the manufacturer’s specifications.