IT Advisor is a planning and modeling solution that provides data center managers full insight into the data center white space to increase planning efficiency, maximize utilization, and provide customer visibility
An extension of factory warranty coverage beyond the original factory warranty term.7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.Free shippingOur Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Warranty Duration OptionsMulti-year protection options available to meet your business requirements
Our experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it.
A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solutionEquipment positioningAPC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Multiple levels of service With the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you. Experienced APC Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today. Logistics coordination APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish. Equipment positioning APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces. Physical assembly From rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution. Installation verification Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product. 7x24 Upgrade option If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.