Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Multiple levels of service With the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you. Experienced APC Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today. Logistics coordination APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish. Equipment positioning APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces. Physical assembly From rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution. Installation verification Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product. 7x24 Upgrade option If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric ...Scheduled Assembly Service 5X8 for (1) Galaxy Vs Short Modular Batt Frame with up to 6 BatteriesA set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution
An examination of your system designed to ensure optimal performance.Preventive Maintenance Visit 7X24 Features:- 7 x 24 off-hours service scheduling.- AC wiring inspection.- System cleaning.- Verification of installation wiring.Preventive Maintenance Features:- Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.- System cleaningCleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.- Environmental inspectionIn order to make sure your system is housed in an enviroment suitable for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.- Functional verificationDuring each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.- Consumables replacementFrom air filters and fuses to fans and capacitors, APC will replace all parts on the system that expire as a result of normal wear and tear.- Corrective maintenanceAs part of our Prentive Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.- Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. At APC, there are no hidden costs. All Preventive Maintenance contracts include free firmware upgrades.- Logistics coordinationAPC will manage all logistics for this service, from hardware delivery to scheduling technicians.- 7x24 Upgrade optionIf you are like most business, you want your systems up and running during your busiest hours. In order to accomodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.